Agent Training

Xplr VR User Guide

Click here to download our virtual travel headset manual. You’ll be amazed at how simple and easy Xplr VR is to use.

Watch Informative Xplr VR Videos

Join Xplr VR Weekly Webinar

Jump on the Xplr VR bi-weekly webinar and learn about this exciting new sales tool and how to use it to attract new clients, or inspire existing ones. There will be a Q&A session, so come with questions. Select the date that works for you.

Frequently Asked Xplr VR Questions

What’s the difference between the cardboard and the professional headset?
  • The cardboard headset is just intended to give you a taste of virtual reality technology.
  • We recommend that if you are using it with clients, that you upgrade to a professional headset at com/headsets.
  • The professional headsets are made by a leader in optics, Zeiss, and are more durable, stylish, functional and professional, giving client a better virtual reality experience.
The virtual reality videos in the app won’t play?
  • Make sure you are connected to a strong WiFi signal.
  • Close the app completely and open it again.
  • Delete the app and download it again from the Google Play Store or the Apple App Store.
The app won't load and shows only a black screen?
  • Make sure you are connected to a strong WiFi signal.
  • Delete the app and download it again from the Google Play Store or the Apple App Store.
Videos and Images won't play in the app?
  • Close the app completely and open it again.
  • Make sure you are connected to a strong WiFi signal.
I have a Samsung Gear VR will the Xplr VR app work?
  • Yes, but you need to download and install Package Disabler Pro ($0.99) from Google Play.
  • Package Disabler link: https://www.dropbox.com/s/l7lz2re2nj91k88/package.mp4?dl=0
  • Launch the Package Disabler Pro app. Press “Enable Admin” button, then press activate in the lower right corner of the screen. After enabling your license, search for “Gear VR Service” and check the box on the right to disable it.
  • Note: This should prevent the Oculus app from auto-starting on your Samsung Phone when you insert it into the Gear VR. This app only works on non-rooted devices. If your phone is rooted, you can download one of the other package disablers available for free in the Google Play Store.
  • Launch the Xplr VR app.
  • Insert your phone into the Samsung Gear VR.
  • Note: The Oculus app should not open when you do this. If it does, please close all apps and repeat step 2 and 3.
  • Look down to view the navigation controls.
  • Gaze at the video you want to watch and it will automatically stream.
  • Note: Make sure you are connected to Wi-Fi to avoid data charges for streaming videos and to ensure smooth streaming.
What do we do with the flyers in the marketing section?
  • Agents can download these flyers, banners and social media posts to help marketing virtual reality to their clients.
  • Do a social media campaign inviting clients into the shop.
  • Do email marketing about exciting new virtual reality technology.
  • Add banners to your website to let everyone know about the new technology.
How can I get trained on virtual reality technology?
  • A lot of training information is available at xplrvr.com/training where you can access a user manual and training videos.
  • Bi-weekly webinars are also conducted, sign up at xplrvr.com/training
  • Contact us at com/contact to set up bespoke training with our team.
How can agents use virtual reality technology with their clients?
  • Send an invitation to your clients to come into the shop and try exciting new Virtual Reality travel experiences.
  • Get them excited about travelling abroad by giving them a taste through Virtual Reality.
  • Use Virtual Reality as a tool to pull people off the street or into your booth at a trade show.
  • Collect prospects’ contact info and then let them experience different areas of the world in Virtual Reality.
  • Promote your Virtual Realty capability through your social media and email channels.
  • Organize lunchtime events that showcase products through Virtual Reality.
  • Create a pop-up Virtual Reality movie theatre featuring trips around the world.
  • Challenge clients to guess where they are in the experience.
  • Create a contest involving the use of Virtual Reality to explore destinations.
  • Offer booking incentives for destinations shown in Virtual Reality.
How can we get our destination or hotel virtual reality video into the app?
  • Contact us online at xplrvr.com/contact.
  • Email us at info@xplrvr.com
  • Prices start at $950 per month
Our destination doesn’t have any virtual reality content can you help create some?
  • Yes, we have professional virtual reality content creation teams available to help create amazing experiences.
  • Contact us online at xplrvr.com/contact.
  • Email us at info@xplrvr.com

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